Welcome to Park Ave BMW TeleServices.

Tired of worrying about the next oil change, vehicle check, or new brake pads? These are appointments you no longer need to think about. Just sit back and relax - your BMW is monitoring itself for services it needs and sending the vehicle-related service data automatically to BMW.


Relax on the road. New technology in your BMW means Park Ave's got your back.


BMW Teleservices are innovative BMW ConnectedDrive services that offer maximum comfort and let you focus on the important things in life. Through BMW Teleservices, Park Ave BMW receives detailed information from BMW regarding the condition of the vehicle, information which was previously available only through a workshop visit. This guarantees personalized service for your vehicle as well as a quick reaction in the event of a malfunction. With professional remote diagnosis and quick problem resolution your Park Ave BMW Service Center is at your side - wherever you are.

 

Your BMW knows when a service is due thanks to the Condition Based Service (CBS) sensor technology.

The car identifies service requirements and transmits any relevant service-related data to BMW. Park Ave BMW representatives receive the data, are informed about the service need and vehicle status, and will call you to schedule a service appointment, if necessary.

Additionally, in the event of a breakdown or technical malfunction, customers are able to use the BMW Breakdown Call feature to request assistance, while the BMW Teleservice Update ensures that your mobile devices and media players are always well integrated to your BMW. The BMW Teleservice Battery Guard reliably keeps an eye on your battery day and night and informs you if the battery's state of charge drops below a certain level. As a customer of Park Ave BMW you have access to these features and others at no additional cost.

Types of TeleService Details:

 

BMW CONNECTED DRIVE

BMW ConnectedDrive stands for the intelligent connection of vehicle, driver and the outside world. It lets you complete tasks more quickly and easily and have more time for the most important things in life: your family, friends or leisure activities. Under the umbrella of BMW ConnectedDrive, BMW Teleservices guarantee maximum comfort with regards to servicing or in case of a technical malfunction. The usage of BMW Teleservices features is free of charge to BMW ConnectedDrive customers who choose the optional equipment ConnectedDrive Services or Intelligent Emergency Call. The services are automatically activated when the vehicle is delivered to the customer.

 

AUTOMATIC BMW TELESERVICE CALL

Business appointments, birthdays, private engagements - you already have enough appointments on your mind. Good that your BMW knows when it requires its next servicing and what needs to be done. The Automatic BMW Teleservice Call from BMW ConnectedDrive means you no longer have to take care of those things personally. Sensors detect when a servicing is due and transmit the information to BMW: your preferred BMW Service Partner can access your vehicle data, evaluate all relevant vehicle-related information and effectively prepare for your car's visit to the workshop - even before he calls you to make an appointment.

 

MANUAL BMW TELESERVICE CALL

You would like to schedule a service appointment or want to know what the 'Check control' message in your vehicle display means? No problem thanks to BMW ConnectedDrive: the Manual BMW Teleservice Call allows you to contact your BMW Service Centre at any time directly from your vehicle and request a return call. Whether you need to have a chipped windscreen repaired or would like to have winter tyres fitted, it's all possible at the push of a button. When you make the call, all of your service-related data is automatically transferred to BMW. Your preferred BMW Service Partner retrieves the data, is perfectly prepared and can provide detailed consultation based on this gathered information. So why not combine the wheel change with the oil change that's due in the near future?

 

TELESERVICE BREAKDOWN CALL

Has your BMW broken down or is it not working the way it should? We're always there to assist via the BMW Teleservice Breakdown Call from BMW ConnectedDrive: you can call our Mobile Service right from your vehicle. Among other things, this saves you a trip to the workshop. How does this work? Wireless data connection allows the BMW Mobile Care team to not only diagnose the problem, but also enables them to remedy it by remote access.

 

BMW TELESERVICE BATTERY GUARD

You parked your BMW and forgot to switch off the lights? No problem − thanks to BMW Teleservice Battery Guard, the practical BMW ConnectedDrive service that prevents battery failure: if the state of charge of the battery drops below a certain level, the BMW Teleservice Battery Guard will inform you or your preferred BMW Service Partner directly or the next time you start the engine. This means you can avoid any starting issues or battery-related malfunctions − as your BMW can now monitor its energy supply itself.

 

BMW TELESERVICE UPDATE

Get your BMW networked even more effectively: with software-based driver-unit updates for Bluetooth mobile phones and USB media players, you ensure the compatibility of your mobile end devices and their optimal interaction with your BMW. Use this innovative function and just drive on with that comforting sense of always being up to date

Hours

  • Monday 7:00am-6:00pm
  • Tuesday 7:00am-6:00pm
  • Wednesday 7:00am-6:00pm
  • Thursday 7:00am-6:00pm
  • Friday 7:00am-6:00pm
  • Saturday 8:00am-2:00pm
  • Sunday Closed

Park Avenue BMW
A BMW M Certified Dealer Certified Center

216 Route 17
Directions Rochelle Park, NJ 07662

  • Sales: 201-843-7900
  • Service: 201-843-4999
  • Service: 201-843-8112

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